Know what happens after every patient visit.
FollowOps turns follow-ups, referrals, and reviews into a tracked, accountable workflow — without replacing the systems you already run.
Six-step workflow
Create, assign, track, follow up, complete, report.
Real-time dashboards
Know what's overdue, due today, and complete.
Fits existing systems
Excel/CSV import and export, no rip-and-replace.
The information isn't missing. The next step is.
A single patient interaction can create a chain of tasks — a referral to make, a call to return, a review to escalate. FollowOps gives every one of those actions an owner, a due date, and a record of what happened, so nothing depends on memory.
One workflow, from creation to report.
We centralise follow-up activity into a structured operational cycle, giving healthcare teams visibility from the moment a task is created to the moment it's reported on.
Create
Log a follow-up the moment it's needed.
Assign
Give it a clear, accountable owner.
Track
Set due dates and monitor progress.
Follow-up
Reach the patient or referral on time.
Complete
Record the outcome, not just the status.
Report
Turn activity into operational insight.
Everything your team needs to stay on top of follow-ups.
A single, structured platform for managing the activity that happens after a patient interaction ends.
Follow-Up Management
Create and manage follow-up activities tied to your practice's workflows. Categorise outstanding tasks by the type of action required.
Assignment & Accountability
Every action has an identifiable owner on the healthcare or admin team.
Due-Date Management
See upcoming, due-today, overdue, and completed actions at a glance.
Dashboard Visibility
An operational overview of follow-up activity — total follow-ups, due today, overdue, and completion rate — for teams and managers.
Status Tracking
Distinguish outstanding from completed activities across their lifecycle.
Outcome Recording
Capture what happened as a result of an action, not just that it was closed.
Reporting
Turn follow-up activity into information that supports management decisions.
Data Import & Export
Exchange data through Excel/CSV import and CSV export.
Built around how your practice actually works.
Some practices run highly digital environments with multiple systems; others still rely on paper files and spreadsheets. FollowOps is designed as a complementary operational layer — not an all-in-one replacement — so your team keeps its existing tools while gaining one place to manage follow-through.
- Data integration & exchange methods
- Follow-up workflow management
- Consolidated operational reporting & visibility
Practice Owners
Get visibility across the practice without replacing what already works.
Practice Managers
Monitor workload, due dates, and outcomes from a single dashboard.
Administrative Teams
Know exactly which follow-ups are theirs and when they're due.
Healthcare Organisations
Coordinate follow-up workflows across multiple sites and teams.
Give your follow-ups the structure they deserve.
Better healthcare continuity starts with spending less time wondering what's outstanding — and more time acting on what needs to happen.